Terms of Service

Acceptance of Terms

By accessing and using the AlphaOrbit website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms of service apply to all users of AlphaOrbit's website, consultation services, and any related services provided by AlphaOrbit AB, a company registered in Sweden with registration number 475892-5236.

Service Description

AlphaOrbit provides expert consultation and comparison services for salon inventory management software. Our services include analysis of available software solutions, personalised recommendations, implementation guidance, and ongoing support.

We maintain independence from software vendors and do not receive commissions or referral fees. Our recommendations are based solely on our professional analysis and your specific business requirements.

User Obligations

When using our services, you agree to:

• Provide accurate and complete information about your business requirements
• Use our services only for legitimate business purposes
• Respect the intellectual property rights of AlphaOrbit and third parties
• Not attempt to reverse engineer, copy, or redistribute our proprietary analysis methods
• Maintain the confidentiality of any proprietary information shared during consultations
• Pay all fees and charges associated with your use of our services
• Comply with all applicable laws and regulations

Service Availability and Modifications

We strive to maintain continuous availability of our website and services, but we cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

We may update our analysis methodologies, comparison criteria, and service offerings to reflect changes in the software market and industry best practices.

Payment Terms

Payment terms for our consultation services will be specified in individual service agreements. Generally, payment is required before service delivery unless otherwise agreed in writing.

All prices are quoted in Euros (EUR) and are exclusive of applicable taxes. Late payments may incur additional charges as specified in your service agreement.

Intellectual Property

All content on the AlphaOrbit website, including but not limited to text, graphics, logos, images, software, and compilation of information, is the property of AlphaOrbit AB and is protected by copyright, trademark, and other intellectual property laws.

Our proprietary analysis methods, comparison frameworks, and recommendation processes constitute valuable intellectual property of AlphaOrbit. You may not reproduce, distribute, or create derivative works based on our proprietary methodologies without explicit written permission.

Any reports, recommendations, or analyses provided to you remain the intellectual property of AlphaOrbit, though you are granted a licence to use them for your internal business purposes.

Confidentiality

We understand that you may share sensitive business information during our consultation process. We commit to maintaining strict confidentiality of all information you provide, and we will not disclose such information to third parties without your explicit consent.

This confidentiality obligation does not apply to information that is publicly available, independently developed by us, or required to be disclosed by law.

Disclaimer of Warranties

Our services and website are provided "as is" without any warranties, expressed or implied. We do not warrant that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.

While we strive to provide accurate and up-to-date information about software solutions, the technology market evolves rapidly, and we cannot guarantee the completeness or accuracy of all information at all times.

Limitation of Liability

To the maximum extent permitted by law, AlphaOrbit AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

We are not responsible for decisions you make based on our recommendations, and the final choice of software solution remains entirely your responsibility.

Indemnification

You agree to indemnify and hold harmless AlphaOrbit AB, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or your violation of these terms.

Governing Law

These terms of service shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the Swedish courts.

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Termination

Either party may terminate a service agreement with reasonable notice as specified in the individual agreement. We reserve the right to terminate access to our website and services immediately if you violate these terms.

Upon termination, your right to use our services ceases immediately, but obligations regarding payment, confidentiality, and intellectual property shall survive termination.

We may retain certain information as required by law or for legitimate business purposes even after termination of our relationship.

Force Majeure

Neither party shall be liable for any failure or delay in performance under these terms due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, pandemic, or government regulations.

Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. Please review our Privacy Policy to understand how we handle your personal data.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European clients.

Changes to Terms

We reserve the right to modify these terms of service at any time. Material changes will be communicated to existing clients via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.

For ongoing service agreements, material changes to terms will not affect the specific terms of your existing agreement unless mutually agreed upon in writing.

Contact Information

If you have questions about these terms of service, please contact us:

Entire Agreement

These terms of service, together with our Privacy Policy and any individual service agreements, constitute the entire agreement between you and AlphaOrbit AB regarding the use of our services and supersede all prior agreements and understandings.